Welcome to Best Western El Cid.

The Best Western El Cid Team is available to assist you at any time!

We are pleased that you have chosen our hotel for your stay and offer the following amenities and services:

If you require any assistance or service which is not listed please do not hesitate to contact the front desk ext. "100". National System of attention of Emergencies Emergency numbers: FIRE STATION, RED CROSS, POLICE 911

EL CID restaurant is located street level.

Open from 7:00 AM to 10:00 PM, for breakfast, lunch and dinner.
Breakfast is served from 7am to 1pm.
Early Express Breakfast:
We have express breakfast, you can make reservation one day before 10:00 pm, cost $5.00 dlls call reception Ext. 0 from 6:00 am to 7:00 am.

Each Best Western® Branded hotel is independently owned and operated.

Voltage

Power outlets in your room have 110 Voltage.

Coffee / Tea Makers

A Coffee maker and supplies are available in your room, We also have coffee and Tea service 24hrs at the front desk; if you wish to have it taken to your room free of charge please dial "100".

Did you forget something?

Complimentary Toiletries and Amenities

For your convenience, complimentary toiletries such as razor, shaving foam, toothbrush, toothpaste, comb, sanitary napkins, sewing kits, telephone chargers, adapters and shower caps etc. are available at no charge from the front desk 24 hours per day. We also have additional towels, face cloths, sheets, pillows, blankets, and similar items available at no additional cost during reception hours. If you need anything just contact us at ext. 100.

Bottled Water

One liter of free bottled water will be provided in your room daily. Bottled water is available 24 hours per day at the front desk.

It is not safe to drink the water from the faucet in your room.

(Additional 1-liter bottles will have a cost of $2.50 per one liter bottle).

Credit Cards

We gladly accept MasterCard, Visa, Discover, Diners Club and American Express.

Personal Computers and printer available at the lobby 24 hrss
Internet connection

To connect to the internet you must have a laptop or tablet with wireless capabilities, turn on your device and wait for a few seconds, you will be prompted to enter a network, please choose: Network: BW El Cid Password: Provided when registering at reception. We also have a PC with internet service and Ethernet ports for our guests at the lobby, free of charge…

Photocopying and Fax Service

Photocopy and Fax service is available 24 hours per day by contacting reception The hotel's fax number is 52 646 1783671. There is no charge to receive a fax; however charges may apply in some cases, please contact the front desk for more information.

Hair dryers

Hair dryers are located in the restroom in each guest room.

Ice

Ice available at the front desk, please call 100 to have it brought to your room.

Iron and ironing board

An iron and ironing board may be obtained by contacting front desk, ext. 100.

Local attractions

At the lobby you can find information on local entertainment information such as theaters, entertainment venues, parks, popular tourist attractions, car rental agencies, and airlines, parks, shopping etc.

Luggage Assistance and storage

Luggage Assistance and storage are available 24 hours a day by contacting reception.

Reception

Reception is open 24 hours. Dial 1 00 to contact Reception from your room.

Reservations

For reservations at over 4200 Best Western properties in 80 countries: Dial reception for assistance or go online to www.bestwestern.com

Safe deposit boxes

It is not recommended to leave valuables in you room and the hotel assumes no liability for them. Safe deposit boxes are provided free of charge at the front desk.

AIR CONDITIONER (Heat and Cold)

Remote control located at the bed side table.

Snacks & Beverages

Snacks and hot and cold beverages are available 24 hrs per day at, and just outside the reception.

Swimming Pool & Fire Pit

ocated across the parking lot and is open from 10 AM to 9 PM.

Wake-Up Service

Dial "0" to contact the operator to schedule a wakeup call, to program the alarm clock press the "alarm" button at the same time press "hour" or "minute" to change the time and minutes, to activate it slide the knob to "auto", you can call "0" for instructions for the alarm clock.

MEETING ROOM ¨ La Capilla ¨

We have a meeting room for up to 70 people, available also for banquets, Projection screen and projector available. Located on the main sidewalk 95ft left of the hotel´s main entrance. For more information, dial "0".

We value your opinion

At Best Western we really care about your experience. At Best Western we truly care about your experience. If there is anything we can do to improve your stay, please contact the front desk immediately. After your stay is completed, we would sincerely appreciate you taking a few minutes to share your comments about your experience with us. After your stay, you will be sent an email invite to provide Medallia survey feedback. Once completed, Best Western Rewards ® members will receive 250 points in Best Western's Free Rewards Program. Not a Rewards Program member yet? See the front desk to enroll or visit www.bestwesternrewards.com

Telephone Rates and Dialing Instructions

Dial "9" to obtain an out side line, Dial "100" to contact Reception, Dial room # to obtain another guest room. If you paid cash, you must leave a deposit for calls at the front desk. Calls will be handled by the Operator" 0 ", unless you request Direct Dial.

Type of call	Dialing	Cost
Local	9 + number	$ 4.50, $ 2.25 per additional minute
Long distance
Mexico	9 + 01 + (Iada) + Number (7 digits)	$ 6.50 pesos per minute
USA and Canada	801 + 1 + area code + number	$ 18.00 pesos per minute
Rest of the world	801 + 011 + country code + number	$ 18.00 pesos per minute
1800 Mexico	9 + 01 800 + number	$ 4.50 + $ 2.30 for each additional minute After 10 minutes
USA Toll-Free	801 + 1 800 + number	$ 6.50 plus $ 3.40 for each additional minute After 10 minutes

LODGING HOUSES INTERNATIONAL REGULATIONS

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CLAUSE 1.- IDENTIFICATIONS AND REGISTRATION OF GUESTS

All guests are exceptionally obliged to either personally fill out a registration card of the Lodging House or be registered in the Guest Register Book, in case guests belong to a group and their reservations have previously been made, the group leader is responsible for the proper registration. A detailed list of the persons fanning the group will also meet the requirements. The administration will not permit lodging to guest that do not comply with this regulation and, if necessary, it may ask the applicant or the group leader for a proper identification.

CLAUSE 2.- LODGING TIME.

n agreement with the manager, guest will have to specify on the registration card the total number of day they intend to stay. The minimum contract time is considered to be one day, and this will be due at 12:00 o'clock p.m. daily. In terms with this time, the first lodging day may be considered as such whenever guest check in before 6:00 a.m. Should the lodging time not be specified on the registration card, this will be considered as one single day and any extension, if not agreed upon, will be taken as a simple and voluntary prolongation of 24 hours every time. In case, guests are absent for more than one day without any notification, the management may suspend or cancel the service without any need of informing them.

CLAUSE 3.- GUESTS LIABILITIES BILL PAYMENTS

Guests are responsible of paying up on time all charges made on their accounts whenever be required by the management. The housing rate is indicated on a card that contains the regulations approved by Secretaria de Turismo (National Tourist Department) which can be found in every room. Guest checking out after 12:00 p.m.(specified time on previous clause) are obliged to pay for an extra day at the same price. Any lack of payment whenever required causes cancellation of service. Personal checks are not accepted in payment for services or accommodation.

CLAUSE 4.- GUEST LIABILITIES PROHIBITIONS. IT IS STRICTLY FORBIDDEN:

a) To disturb others by excessive noise. To get involved in fights. To allow musicians in the rooms. To carry pets or other animals, and to do any action that may cause annoyance or disturbances to other guests.
b) To use rooms as a gambling house or play other games that are forbidden by the Law. To gather and make parties that violate the Legal Code and its dispositions.
c) To use electrical current and appliances that may cause fire. In case of compulsory need, a supervised permission may be obtained from the manager.
d) To damage upholstery, furniture, decoration or any other household goods, by using them improperly.
e) To commit any other act that may damage the place or result in injuries to other guests, acts that go against the civil and social behavior.

CLAUSE 5.-

Guests are not allowed to house in their rooms any no registered person. Should the number or identification of originally registered persons in a room vary, guests have to notify the administration clerk. Under no circumstances the number of persons in a room should exceed the one assigned by the lodging house.

CLAUSE 6.- LODGING HOUSE LIABILITIES.

he facilities that the Lodging House offers to its are those specified in the contract and it is compromise of the manager to devotedly obey and practice it accordingly, same as any other Laws and Regulations applied thereupon.

CLAUSE 7.- LODGING HOUSE RESPONSIBILITIES.

The hotel is not responsible for any losses suffered by guests in their rooms or in any other place of its permit. The hotel is responsible only for losses in money or values that guests are secured in safe-deposit boxes of the administration office. An unduplicated key is given to every user of this service.

CLAUSE 8.- OTHER REGULATIONS.

I) The Lodging House do not allow entrance to hotel rooms to any person that had not previously and personally been authorized by the guest. The manager is entitled to prevent any person from visiting other guestrooms. Men occupying single rooms are not permitted to have women as visitors in their rooms unless previously registered. Similarity, this regulation applies to women occupying single rooms.
II) The pools are for the use of guest of the hotel only. Adequate dress is requested in restaurants, lobby, corridors and other service areas of the hotel. In case of non compliance with these regulations, management reserves the right to demand that the room be vacated immediately.

CLAUSE 9.- LUGGAGE AS WARRANTY.

Luggage and other valuables declared by guest on the hotel Registration Book will be considered as property of the registered person or group and will thereby be taken as a warranty to cover charges of any kind for the different services received by guest, provided the administration manager agrees upon, except for the cases where the real value of the luggage does not compensate the total bill.

CLAUSE 10.-

In order to comply with indications given in Clause 31 of Lodging House Regulations, all guests have the protection guaranteed by Civil Responsibility Insurance Contract, which covers all damages and injuries to properties and persons.

CLAUSE Il.- PRINCIPLES.

These Regulations are established following the contents of the Federal Law of Tourism in force, same as indications of Lodging House Regulations. Therefore, compliance to these principles is a responsibility for the Lodging House as well as for the guests.

Hotel will not be responsible for services provided by a third party

		#	channel
		General
		100	canal de las estrellas
		101	azteca uno
		104	foro tv
		105	canal 5
		107	azteca 7
		109	canal 9
		113	azteca 13
		115	quiero tv
		118	imagen tv
		120	milenio
		121	teleformula
		125	efecto tv
		127	exelsior tv
		130	innova
		140	adn 40
		150	Bloomberg
		172	CNN español
		190	canal judicial
		191	canal del congreso
		203	unicable
		204	TL Novelas
		205	Telemundo
		Movies
		604	de pelicula
		607	Golden
		608	Edge
		610	TNT
		611	AMG
		614	Film Zone
		619	TMC
		623	CINEMAX

		#	channel
		The	World
		401	Discovery Channel
		402	Animal Planet
		403	nat geo
		404	nat geo will
		408	History Channel
		413	H2
		423	Discovery turbo/td>
		440	enlace
		441	ensenada tv
		480	ingenio tv
		Sports
		501	TDN
		502	UTDN tv
		505	FOX SPORTS
		506	FOX SPORTS 2
		508	Espn
		509	Espn 2
		510	Espn 3
		512	NFL Network
		525	Liga Mex del pacifico
		530	Adrenalina
		Children
		308	Nick Jr
		310	Discovery Kids
		312	Cartoon Network
		314	Boomerang
		317	TIIN
		318	Disney Channel
		321	Nick Toons
		322	Disney Jr

		#	channel
		Enterteintment
		209	Fox
		210	Warner
		211	Universal
		212	Sony
		213	Comedy central
		214	Fx
		215	Axn
		216	Space
		217	ID
		218	Enterteinment
		221	Discovery home
		222	TLC
		223	A&E
		226	Mas chic
		227	El Gourmet
		228	Hola tv
		230	TVE
		232	ISAT- ingles
		233	Distrito comedia
		236	MTV
		239	VH1
		242	TNT Series
		243	lifetime
		244	Fox life
		250	TBS
		251	SyFy-ingles
		252	Tru Tv-ingles

In case of emergency

In case of emergency dial ext. "0" our operators are trained to call different corporations for health emergencies.

Patient presenting a wound

a) Press with a gauze dressing or compress the site of the wounded injury.
b) Avoid applying alcohol or other types of solutions.
c) Try to ensure that the injured person is sitting or in a place that is well ventilated.
d) Call the doctor

Unconscious Patient

a) Be careful when moving your neck.
b) Put the head in extension towards the back (hypertension).
c) Loosening tight clothing
d) Do not add any type of liquid or drink. Until I fully recover my state of consciousness.
e) Keep the place where the patient is well ventilated
f) Call the doctor.

Patient with burns

a) Depending on the area, size and place of the burn, do not cover with contaminating objects.
b) Call the doctor immediately.

Patient with possible fracture

a) Do not massage.
b) Immobilize the affected part with a bandage or cardboard as a splint.
c) Do not manipulate the patient and try to resolve the possible fracture without taking the x-ray.
d) Make the patient as comfortable as possible and do not move him.
e) Call the doctor immediately.

Aspiration bit emergency

a) Try to clear the areas of someone type of food, mucus or some other content.
b) Have aside, if it is a minor.
c) Put the head in hypertension position.
d) Perform the Heimlich maneuver.
e) Don't give him anything to drink.
f) Call the doctor immediately.

Emergencies due to lipothymia (common fainting)

a) Take the pulse.
b) Make the patient comfortable.
c) Ventilate a little.
d) Loosen tight clothing.
e) Shelter it if it is cold (hyperthermic).
f) Call the doctor immediately

Emergencies in nasal bleeding

a) Sit the patient and apply cold prey to the face and head with a towel.
b) Press the nostrils and breathe through the mouth.
c) Call the urgent doctor.

Generalities

Do not provide medications or liquids until you have information if the patient is hypertensive diabetic, epileptic, etc ... and the doctor can review it.

Dear guest:

With the purpose of caring and preserving the environment Best Western El Cid Hotel works and gets involved in the Good Environmental Practices, helping and maintaining the balance and preservation of the environment. The planet earth is our only home. We invite you to collaborate with us, because you are an important part in this task. We appreciate your participation.

Water saving

The young population will have to face big challenges associated to the present and future water shortage which is essential for life itself. Baja California is a region in the world where this resource is very scarce. Water is a limited natural resource being essential for life. Using it in a rational manner you will contribute to its preservation: Water is life, use it only if you need it.
oClose faucets while: you shampoo, shaving, brushing your teeth, combing your hair you can save up to 10 litters.
o Faucets at the wash basin were reduced to medium level.
o The Best Western El Cid has water saving showers..
o Water shaving toilets.

Only l 2,8 % of water in our planet is fresh water and only 0,01% is found in lakes and rivers please

! SAVE IT!

¡Save water and protect our enviroment!

Thank for your support

Energy:

The purpose of the energy saving programmed for environmental protection is through the following actions from which you are a very important part of it: Turn off the light switch when you are not using it, even more if you leave the room. Use it only when you need it.
Close doors and Windows if you are using the air conditioning system, or if you leave the rooms turn it off.
o Use as much as you can day light. Use sun light opening the curtains at early hours or at dawn.
o Best Western Hotel El Cid uses saving ligth bulbs in all the rooms.
o BAll rooms have plasma TV decreasing power consumption.
o The hotel has solar panels which help to heat the water for our guests.

Recycling:

o Help us to separate residues adequately. o Your room has two garbage cans one for organic residues and the other for inorganic residues. The housekeeping personnel will pick them up taking them away and deposit them at a container from which the hired company will pick them up and transfer them to be recycled
oFor your convenience there are inorganic/organic trash cans.

Shopping and Office:

o Taking care of the environment at the Best Western El Cid recycling: paper, card board, etc. Also scheduling there purchase plan once a week to save fuel and to lower the pollution level.
o Best Western El Cid invites you to become part of taking care of the only place we have to live.
o The earth THE BLUE PLANET.

Promotion of Ensenada B. C.

DiscoverBajaCalifornia.com
Information on Baja California.

¨CONSTITUCION¨ National Park visits
http://es.scribd.com/doc/38253821/Guia-Para-el-Visitante-del-Parque-Nacional-Constitucion-de-1857

o Rancho El Salto. Km 76. Nextel 152 * 156088 * 2
o San Antonio NECUA (Valle de Gpe)
o Regional museum.

REGIONAL AND ARTISANAL PRODUCT.

HOGAZA Bakery. Regional products such as: Artesian Bread, sea weed peas, olives, olive oil and much
La Milpa: Organic and Naturist products.
The wine Valleys. (Artisanal wine).
Cheese Cava "Marcelo" in Ojos Negros.

PLEASE ASK AT THE FRONT DESK OR AT THE TRAVEL AGENCY